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The delivery speed only for reference, sometimes will be delayed by holidays, festivals, bad weather, customs, Etc.
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Express usually have customs tax issues, in that case, please cooperate with customs to pay tax.
Refund and Return
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Thank you very much for choosing Choucong, we provide 7 days return service:
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1. For any reason, you're not satisfied with your purchase, please contact us immediately. We accept returns or exchanges within 7 days of receiving, keep the product in original condition and undertake shipping cost by yourself, we will process your return request after receiving the returned product.
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2. If you receive defective products, please contact us immediately in order for replacement or repairing. If a replacement is not available, then a full refund will be issued with the original payment method.
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3. For more information, please contact our customer service team.
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Feedback
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Your support and trust is the greatest impetus for us:
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1. If you are satisfied with our items and service, please kindly take a minute to leave a positive feedback with 5 stars, we will gladly do the same for you.
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2. Please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback, we will try our best to provide you a best service.
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